All case studies

Fordexa (our own phone line)

In use

An AI receptionist on our own phone

Every call to 03 4328 0180 is answered by the AI receptionist we sell. The easiest case study to check: call it.

The result

  • Every call answered; a summary in our inbox within a minute of hanging up
  • The same setup is what we offer tradies at A$99/month

The problem

A small studio can't have someone by the phone all day, and missed calls are missed work. We also wanted to sell the receptionist only after living with it ourselves.

What we built

The receptionist we sell answers our own number, so every caller is heard and we get a summary by email.

  1. 01Answers every call

    • Picks up after two rings on our existing number
    • Takes the caller's name, number, suburb and what they need, and emails us a summary after every call
    • During business hours it can transfer the call to us

    Call summary · Fordexa AI receptionist

    Sample
    Call time
    Tue 10:42 am (Melbourne)
    Caller ID
    04•• ••• 218
    Call length
    94 sec

    Summary

    Sarah in Glen Waverley — kitchen power point sparking, wants someone out today if possible. Callback 04•• ••• 218, best after 3 pm.

    Written by AI from the call. Check the transcript before calling back.

  2. 02Knows its limits

    • It does not book jobs or quote prices; it says so and takes a message

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